The Loyalty Program Manager

The Loyalty Program Manager at MyTravelThru is responsible for gaining and retaining loyal customers with our brand through various tools and supports. The positions require a technical skill set and the ability to make judgments and adjustments according to customers’ needs.

Responsibilities

  • Loyalty Program creation
  • New enrollment via a landing page, SMS, email, etc
  • Update points, status, and perk list for each category
  • Work with Marketing Manager to study the customer’s demographic
  • Work with suppliers to provide quality services and products as perks
  • New enrollment for the paying program (paid loyalty program)
  • Other tasks to be discussed during an interview.

Qualifications

  • Excellent verbal and written communication skills
  • University or college graduated
  • Experienced at least one year as Customer Experience Manager, Loyalty Manager, or Club Manager at a 5-star resort or in similar settings
  • Strong technical skills

Benefits:

  • 13th salary 
  • Team building/company trips
  • Bonus and year-end awards  
  • 12 Annual Leave & VN holidays 

Follow address:

Email: trang.le@mytravelthru.com
MyTravelThru – 97 Pham Quang Anh, Son Tra District, Da Nang City
Hotline: +8497 999 0945
Website: mytravelthru.com

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