Frequently Asked Questions
No, there won’t be any extra charge for debit or credit card usage. There’s 3% additional charge by Stripe, our official payment provider, however, we will cover this fee.
Yes we can provide you with an invoice if required. Please contact our Customer Success Team after making your booking to request an invoice. The email is email@example.com/.
Once your booking process is completed, we will send you a confirmation email with a booking link (url). Please click the url to see the booking details. If any changes is made, it will automatically reflect the information on the provided url. If anything is unclear, please kindly contact our Customer Success Team.
Yes, of course, you can always request a child seat at an additional cost and it will be confirmed after checking the storage availability. In most cases, a child seat cost anywhere from 10 USD to 20 USD, depending on where you travel. This amount can be paid via a payment link, with the assistance from our Customer Success Team. Please do not pay our driver in cash.
Follow the sequence of the form until the payment is completed. Once payment is done, we will send you an automated email to the registered email address with detailed information of your booking. You can make changes, cancel or amend the booking according to the Cancellation Policy.