Guideline For Supplier, Driver

What is the pick-up process? Airport and Non-airport Pick-ups. All bookings should have an assigned driver. Drivers must start their journey

PARTNER PORTAL HELP CENTRE Pre – Journey The booking has the wrong rate Send a request as soon as possible

In order to best serve our mutual customers, MyTravelThru provides the supplier with an account on MyTravelThru’s chauffeur booking system.

What are Driver Events? Driver Events are live updates sent to customers during their trip alerting them to the current

GUIDELINE FOR COLLECTING SUFFICIENT NO-SHOW PROOFS We understand that sometimes it can take customers longer than the allotted 60 minutes

We understand that sometimes it can take customers longer than 60 minutes to make their way to the pickup point

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