MYTRAVELTHRU SUPPLIER’S GUIDELINE

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In order to best serve our mutual customers, MyTravelThru provides the supplier with an account on MyTravelThru’s chauffeur booking system. The supplier is required to: 

  • Accepting the trips 
  • Creating driver accounts for your own drivers 
  • Assign bookings to drivers 
  • Ensure that the drivers update real-time events of the trips via the driver app 

1. Get access to the supplier’s dashboard 

Once having come to an agreement to start a partnership, MyTravelThru will create a supplier account and share login details with the supplier. Log-in details include: 

On the dashboard, you will see all details of the upcoming bookings, with buttons to accept / reject the trip. 

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Supplier account dashboard
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Click the button Details to view full information

2. Assign bookings to your own drivers

a. Create a driver account 

After accepting the trip, the supplier is required to assign a driver for the booking. Please follow the steps below to create driver accounts for your drivers: 

  • Go to the Driver section 
  • Click Add New to create a new driver account 
  • Fill in the driver’s information (the driver’s name, phone number, and email address are compulsory) 
  • Click Save changes 
  • Go back to the Driver section, click Edit the newly-created account 
  • Click Set password for the driver account 
  • Share log-in details with the driver 
    • User name (email address) 
    • Password 
    • App Link: Android or iOS

Drivers are also required to accept the trip, then update driver events via the app in real-time. 

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Go to the driver section to add the new driver
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Fill in the driver’s information
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Go back to the Driver section, click Edit the newly-created account
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Set password

b.    Assign bookings to the driver

After creating a driver list, you can assign bookings to your driver now:

  • Click Assign
  • Select a driver from the driver list
  • Enter the amount to pay
  • Click Save changes, booking assignment is completed
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Assign the driver from the driver list and enter the amount to be paid

3. Booking reports

The supplier can view total income and profit in the Reports section. All details of the completed bookings can be downloaded in Excel format. 

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The online report shows the total income and profit

 

About Us

Book our airport transfer services by a local driver to pick you up and introduce you to cities, pre-order travel essentials, and get all your questions answered before or during the trip. We work hard to make sure your transportation is a successful and pleasant one.

Just fill out some details of your trip on the booking form, you’ll be given to a good hand of a professional driver. Now, sit back, relax and enjoy your ride!

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About MyTravelThru​

“MyTravelThru covers nearly every corner of the world with 150+ countries and 500+ airports that allow its customers to book the service directly on its website with confidence.”

500+ airport

+1,000 booking/day

Your Favorite Airports

Frequently Asked Questions

No, there won't be any extra charge for debit or credit card usage. There's 3% additional charge by Stripe, our official payment provider, however, we will cover this fee.

Yes we can provide you with an invoice if required. Please contact our Customer Success Team after making your booking to request an invoice. The email is suport@mytravelthru.com/.

Once your booking process is completed, we will send you a confirmation email with a booking link (url). Please click the url to see the booking details. If any changes is made, it will automatically reflect the information on the provided url. If anything is unclear, please kindly contact our Customer Success Team.

 

Yes, of course, you can always request a child seat at an additional cost and it will be confirmed after checking the storage availability. In most cases, a child seat cost anywhere from 10 USD to 20 USD, depending on where you travel. This amount can be paid via a payment link, with the assistance from our Customer Success Team. Please do not pay our driver in cash.

Follow the sequence of the form until the payment is completed. Once payment is done, we will send you an automated email to the registered email address with detailed information of your booking. You can make changes, cancel or amend the booking according to the Cancellation Policy.

Head Quarter:

MyTravelThru Pte., Ltd. (Incorporated Number: 202219123N in Singapore, Dated June 2, 2022)

 

 

 

 

8, Boon Lay Way, #11-08, 8@Tradehub 21,  Singapore 609964

 

 

 

 

Operation Office:

Tue Anh Trading & Travel Co., Ltd. (Tax Code: 0402014450)

 

 

 

 

 

 97 Pham Quang Anh, Son Tra District, Da Nang, Vietnam

 

 

 

 

 

Hotline:

Vietnam: +84-77-855-3868

 

 

Australia: +61-25-016-3868

 

 

 

USA: +1-415-855-3868

 

 

 

 

UK: +44-74-8888-0186

 

 

 

 

 

 

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